Pradeep Sj
About Pradeep Sj
Pradeep Sj is a Shift Manager at The Wendy's Company in Toronto, Canada, with a background in engineering and quality management. He has experience in customer service and has held various roles in the automotive and education sectors.
Current Role at Wendy's
Pradeep Sj has been serving as a Shift Manager at The Wendy's Company since 2019. In this role, he focuses on maintaining customer satisfaction by ensuring cleanliness and order accuracy at the fast-food establishment. His responsibilities include overseeing daily operations, managing staff, and ensuring that customer service standards are met.
Previous Experience in Quality Inspection
Before joining Wendy's, Pradeep worked as a Quality Inspector at Honda of Canada Manufacturing for four months in 2021. This role involved assessing product quality and ensuring compliance with industry standards. His experience in quality inspection provided him with a strong foundation in quality management principles.
Background in Engineering and Management
Pradeep holds a Bachelor’s Degree in Mechanical Engineering from Ace College of Engineering, where he studied from 2014 to 2018. He also earned a Graduate Certificate in Quality Engineering from Lambton College, completing his studies in 2021. His academic background supports his transition from technical roles to managerial positions.
Experience in Customer Service and Management
Pradeep has diverse experience in customer service and management. He served as the CEO of the Innovation and Entrepreneurship Development Cell (IEDC) at ACE College of Engineering from 2016 to 2018. Additionally, he has worked in various capacities that required customer interaction, bridging his engineering skills with hospitality.
Internships and Early Career Development
Throughout his early career, Pradeep completed several internships, including positions at Titan Company Limited and Indian Railways in 2017. These internships provided him with practical experience and insights into different industries, contributing to his overall professional development.