Quiahja Williams
About Quiahja Williams
Quiahja Williams is a Customer Service Manager at The Wendy's Company, where she has worked since 2016. She holds a Bachelor of Healthcare Administration from Saint Leo University and is recognized for her efficiency in managing customer service operations and conflicting demands in a fast-paced environment.
Current Role at Wendy's
Quiahja Williams serves as a Customer Service Manager at The Wendy's Company, a position she has held since 2016. In this role, she is responsible for overseeing customer service operations and ensuring high standards of service delivery. Williams assists with various managerial tasks, including budgeting, sales, and product management. Her focus on customer satisfaction is evident in her belief that the way customers are treated significantly impacts their experience.
Previous Experience at RJ's Bar and Grill
Prior to her current role, Quiahja Williams worked at RJ's Bar and Grill, Inc. as a Host from 2018 to 2019 for a duration of 8 months. This experience in the hospitality industry provided her with foundational skills in customer service and management in a fast-paced environment. Her time at RJ's Bar and Grill contributed to her ability to manage conflicting demands effectively.
Education and Expertise
Quiahja Williams studied at Saint Leo University, where she earned a Bachelor of Healthcare Administration from 2016 to 2020. Her academic background in Health Care Administration and Management equips her with knowledge relevant to her current managerial role. Williams plans to further her education by attending a master's program at Saint Leo University, aiming to enhance her expertise in the field.
Skills and Proficiencies
Quiahja Williams is proficient in various software applications, including Excel, PowerPoint, and MS Word. Her technical skills support her efficiency in managing customer service operations and administrative tasks. Williams is recognized as a reliable worker within her organization, contributing to her reputation in the workplace.
Management Philosophy
Quiahja Williams emphasizes the importance of providing excellent customer service in her managerial approach. She believes that customer experiences are shaped by how they are treated, which drives her commitment to fostering a positive environment for both customers and staff. This philosophy underpins her management style and operational strategies.