Racheal Okusanya
About Racheal Okusanya
Racheal Okusanya is an Assistant General Manager at The Wendy's Company in London, England, with a background in hospitality management and culinary arts. She has experience in human resources and training, having previously worked at Blowingpoint Care and McDonald's in various roles.
Current Role at Wendy's
Racheal Okusanya serves as the Assistant General Manager at The Wendy's Company in London, England. She has held this position since 2021 and has accumulated three years of experience in this role. As Assistant General Manager, she is responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction within the restaurant.
Previous Experience at McDonald's
Prior to her current position, Racheal Okusanya worked at McDonald's for a total of seven years, from 2014 to 2021. She began as a Crew Trainer, where she focused on training new employees for four years. Following this role, she advanced to Shift Manager, where she managed team operations for three years, gaining valuable experience in leadership and customer service.
Human Resources Experience
In 2021, Racheal Okusanya worked as a Human Resources & Recruitment Officer at Blowingpoint Care in Waltham Abbey, England, for a duration of four months. This role involved managing recruitment processes and supporting human resources functions, showcasing her versatility in both management and human resources.
Educational Background in Hospitality
Racheal Okusanya completed her Bachelor of Science degree in International Hospitality Business Management with Culinary Arts at Sheffield Hallam University. She attended the university from 2016 to 2020, focusing on both hospitality management and culinary skills, which provided her with a solid foundation for her career in the hospitality industry.
Career Transition and Development
Racheal Okusanya transitioned from a role in human resources to a management position in the hospitality industry within the same year. Her background in training and development, particularly as a Crew Trainer at McDonald's, has equipped her with the skills necessary for effective team management and operational oversight.