Roxanne Howley
About Roxanne Howley
Roxanne Howley serves as a General Manager at multiple establishments, including Steak n Shake, The Wendy's Company, and Bruegger's Bagels, with a combined 30 years of experience in the retail and restaurant industries. She is dedicated to employee training and believes in the significance of hospitality in enhancing customer experiences.
Current Role at Wendy's
Roxanne Howley serves as the General Manager at The Wendy's Company in Akron, Ohio. She has held this position since 2015, accumulating nine years of experience in this role. In her capacity, she focuses on operational excellence and fostering guest connections, which are essential components of the Wendy's brand.
Experience at Steak n Shake
Roxanne Howley has extensive experience at Steak n Shake, where she worked as General Manager from 2005 to 2017. During this period, she also held the position of Training Store General Manager, contributing to the training and development of staff. Her tenure at Steak n Shake lasted a total of 13 years, emphasizing her commitment to the restaurant industry.
Role at Bruegger's Bagels
Since 2018, Roxanne Howley has been the General Manager at Bruegger's Bagels in Cleveland, Ohio. In this role, she continues to apply her extensive knowledge of restaurant management and employee training, enhancing the operational standards and customer service experience.
Education Background
Roxanne Howley studied at Washington from 1980 to 1984, completing a four-year program. This educational background has contributed to her understanding of business operations and management within the retail and restaurant sectors.
Professional Passion and Philosophy
Roxanne Howley is passionate about training employees at all levels. She emphasizes the importance of operations and guest connections in the restaurant industry. She believes that hospitality can positively impact people's days through meaningful interactions, which reflects her approach to management and employee development.