Shatavia Buford
About Shatavia Buford
Shatavia Buford is a cashier at The Wendy's Company, where she has worked since 2018. She has a background in biology and general studies, along with experience in customer service and collections.
Work at Wendy's
Shatavia Buford has been employed at The Wendy's Company as a cashier since 2018. In this role, she engages with customers, processes transactions, and ensures a positive dining experience. Her experience in the fast-food industry contributes to her customer service skills and ability to work efficiently in a fast-paced environment.
Previous Employment at DASH BPO
Shatavia Buford worked at DASH BPO as a collector from 2017 to 2018 for a duration of nine months. In this position, she was responsible for managing accounts and communicating with clients regarding their financial obligations. Prior to this role, she was unemployed for a brief period after her tenure at DASH BPO.
Education and Expertise
Shatavia Buford studied at Wartburg College from 2013 to 2017, earning a degree in Biology. Additionally, she has pursued General Studies at City Colleges of Chicago-Malcolm X College since 2015. Her educational background is complemented by her proficiency in Microsoft Excel and Microsoft Word, showcasing her computer skills.
Background in Customer Service and Restaurant Industry
Shatavia Buford has a strong background in customer service and the restaurant industry. She previously worked as a waiter at Wartburg College for three months in 2013. Her diverse experiences in both roles highlight her adaptability and ability to handle various customer interactions effectively.
Problem-Solving Skills
Shatavia Buford demonstrates strong problem-solving abilities, which are essential in her roles in collections and as a cashier. These skills enable her to address customer inquiries and resolve issues efficiently, contributing to her effectiveness in the workplace.