Snigdha D
About Snigdha D
Snigdha D is a Franchise Operations Manager with expertise in sales strategy and brand enhancement in the hospitality sector. She has held various managerial roles in prominent companies, including The Wendy's Company and Yum! Restaurants International, and has a Bachelor's degree in Hotel, Motel, and Restaurant Management.
Franchise Operations Manager at Wendy's
Currently, Snigdha D serves as the Franchise Operations Manager at The Wendy's Company, a position held since 2020 in Ontario, Canada. In this role, she focuses on enhancing operational efficiency and supporting franchisees. Her responsibilities include conducting business reviews and providing strategic support to address operational challenges faced by franchisees.
Experience in the Hospitality Industry
Snigdha D has extensive experience in the hospitality sector. She began her career at the Taj Group of Hotels, where she worked as an Assistant Manager at Zodiac Grill from 1997 to 1999. Following this, she joined Yum! Restaurants International, serving as Market Training Manager from 2011 to 2014 and later as Area Support Manager from 2014 to 2017, both roles based in Mumbai, India. Her career also includes a position as Customer Support Manager Operations at The Wendy's Company from 2017 to 2019 in the Toronto area.
Education and Expertise in Hotel Management
Snigdha D obtained her Bachelor's degree in Hotel, Motel, and Restaurant Management from the International Institute of Hotel Management (IIHM) in Aurangabad, India, from 1993 to 1996. This educational background laid the foundation for her expertise in creating strategies for sales improvement and brand image enhancement within the hospitality industry.
Training and Development Initiatives
Throughout her career, Snigdha D has developed comprehensive training modules that address the unique challenges of the food and beverage service industry. Her role in training emphasizes her ability to identify and nurture talent, ensuring that teams are equipped to meet business objectives and support growth within the organizations she has worked for.
Operational Metrics and Profitability
Snigdha D possesses a deep understanding of operational metrics that are essential for driving profitability in the quick-service restaurant sector. Her expertise allows her to engage effectively with franchisees, providing insights that help optimize operations and enhance overall performance.