Swati Sharma

Swati Sharma

Customer Service Representative @ Wendy's

About Swati Sharma

Swati Sharma is a Customer Service Representative at The Wendy's Company in Brampton, Canada, where she has worked since 2017. She holds multiple degrees in Business and Supply Chain Management and possesses strong skills in Microsoft Office.

Work at Wendy's

Swati Sharma has been employed as a Customer Service Representative at The Wendy's Company since 2017. She has worked in this role for seven years, primarily based in Brampton, Canada. Her responsibilities include assisting customers, managing inquiries, and ensuring a positive dining experience. Her extensive experience in the restaurant industry enhances her customer service skills.

Education and Expertise

Swati Sharma holds multiple degrees and diplomas in various fields. She earned a Master’s Degree in Business/Commerce from Hemwati Nandan Bahuguna Garhwal University from 1999 to 2001. Additionally, she completed two diplomas in Supply Chain Management at CDI College in Mississauga and Toronto, both from 2019 to 2020. She also holds a Bachelor’s Degree in Education from Maharishi Dayanand University, obtained between 2008 and 2010, and a Bachelor’s Degree in Business/Commerce from Gujarat University, completed from 1994 to 1998.

Background

Swati Sharma has a diverse educational background that spans several years and institutions. She completed her high school education at Best Higher Secondary School from 1980 to 1994. Her academic journey reflects a strong foundation in business and education, which supports her current role in customer service and logistics.

Skills and Experience

Swati Sharma possesses strong skills in Microsoft Office, which she utilizes effectively in her role as a Customer Service Representative. She has a demonstrated history of working in the restaurant industry, contributing to her customer service expertise. Additionally, she has experience in 3-PL logistics, focusing on inventory management and dispatch coordination.

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