Tammy B.
About Tammy B.
Tammy B. is a seasoned professional in the customer service and franchising industry, currently serving as U.S. Vice President of Company Restaurants at The Wendy's Company. With over 30 years of experience, she has held various leadership roles at McDonald's and Wendy's, emphasizing the importance of teamwork in achieving success.
Current Role at The Wendy's Company
Tammy B. serves as the U.S. Vice President Company Restaurants at The Wendy's Company, a position she has held since 2020. In this role, she oversees operations and strategic initiatives within the company’s restaurants across the United States. Additionally, she has been the Divisional Vice President for the Atlanta Division since 2019, where she focuses on enhancing operational efficiency and customer satisfaction.
Previous Experience at McDonald's
Tammy B. has extensive experience at McDonald's, where she held various leadership positions from 1998 to 2016. Her roles included Market Operations Supervisor to Manager in Nashville, TN, Field Service Manager in Memphis, TN, Human Resources Director, and Regional Director of Operations & Franchising. She contributed to the company's operations and franchising strategies, gaining valuable insights into the fast-food industry.
Educational Background
Tammy B. studied at Western Kentucky University, where she earned a Bachelor's degree in Psychology and Criminology. This educational background has provided her with a strong foundation in understanding human behavior, which is beneficial in her leadership roles within the customer service and franchising sectors.
Industry Experience
With over 30 years of experience in the customer service and franchising industry, Tammy B. has developed a comprehensive understanding of operations from the crew room to the board room. Her career reflects a commitment to leadership and innovation, emphasizing the importance of teamwork in achieving organizational goals.
Leadership Philosophy
Tammy B. believes that accomplishments are achieved through people. Her leadership style is characterized by a focus on empowering teams and fostering a collaborative work environment. She is recognized for her high-energy approach and innovative strategies that drive success in the restaurant industry.