Shiva Kumar
About Shiva Kumar
Shiva Kumar is a Customer Success Manager at WeSecureApp, where he has worked since 2020 in Frisco, Texas. With a background in cybersecurity and market research, he focuses on developing solutions that align with clients' business goals and managing stakeholder expectations.
Work at WeSecureApp
Shiva Kumar has served as a Customer Success Manager at WeSecureApp since 2020. In this role, he focuses on developing and implementing cybersecurity solutions that align with customers' business objectives. Based in Frisco, Texas, he engages in managing stakeholder expectations to ensure successful technology engagements. His responsibilities include utilizing advanced consultative and negotiation skills to create mutually beneficial solutions for clients.
Previous Experience
Before joining WeSecureApp, Shiva Kumar worked at Qentelli as a Market Research and Lead Generation specialist from 2019 to 2020 in Gachibowli. He also held the position of Cyber Security Analyst at Squirrels Square LLC from 2019 to 2020 in New York, where he contributed to cybersecurity initiatives. His diverse experience in these roles has equipped him with a strong foundation in customer engagement and cybersecurity.
Education and Expertise
Shiva Kumar completed his Bachelor of Commerce (BCom) at A.V. College of Arts, Science & Commerce from 2014 to 2017, focusing on Computers. He furthered his education by earning a Post Graduate Diploma in Management (PGDM) in Operations and Marketing from ICBM - School of Business Excellence from 2017 to 2019. Additionally, he studied Mathematics, Economics, and Commerce (MEC) at NRI Junior College from 2012 to 2014.
Contributions to Cybersecurity
Shiva Kumar plays a key role in protecting clients' data and brands from advanced threats and compliance risks. He is involved in deploying solutions such as AWS Cloud Monitoring Platform, DevSecOps, and Vulnerability Management Platform. His work includes collaboration with a team of ethical hackers and bug bounty hunters to provide security consulting, auditing, and testing services. He has also helped global companies secure their digital assets, resulting in significant cost savings through managed security services.