Aaron Sommerville
About Aaron Sommerville
Aaron Sommerville is a Customer Service Professional with extensive experience in customer service operations, currently employed at Western & Southern Financial Group since 2019. He holds a Bachelor of Arts in Organizational Leadership from the University of Cincinnati and has previously worked in various roles, including as a Campus Intern Leader and Marketing Intern.
Work at Western & Southern Financial Group
Aaron Sommerville has been employed at Western & Southern Financial Group since 2019, serving as a Customer Service Professional. In this role, he addresses customer inquiries and provides information about company processes. He facilitates client understanding of their current coverage and offers options for filling coverage gaps. His work contributes to enhancing customer satisfaction and ensuring that clients are well-informed about their insurance options.
Education and Expertise
Aaron Sommerville earned a Bachelor of Arts in Organizational Leadership from the University of Cincinnati, where he studied from 2013 to 2017. His educational background equips him with skills relevant to leadership and organizational management. Prior to his university education, he attended Indian Hill High School from 2010 to 2013, laying the foundation for his academic and professional journey.
Background
Before joining Western & Southern Financial Group, Aaron Sommerville held various positions that contributed to his professional development. He worked as a Campus Intern Leader at the Louisville Church Of Christ in 2016 and at the Cleveland Church Of Christ in 2015, each for four months. Additionally, he gained experience as a Marketing and Communications Intern at MedWrite Healthcare Communications from 2012 to 2013, where he contributed to Medwrite News Inc.
Skills and Proficiencies
Aaron Sommerville is proficient in several tools and software essential for customer service operations. His expertise includes using Lipgloss, Citrix, Excel, Onbase, and Sales Portal. These skills enable him to effectively manage customer inquiries and streamline service processes, enhancing overall operational efficiency.