Abby Clark
About Abby Clark
Abby Clark serves as the Policy Service Team Lead at Western & Southern Financial Group, where she has worked since 2018. With a background in customer service operations and employee training in the financial sector, she has developed strong organizational skills that enhance team management.
Work at Western & Southern Financial Group
Abby Clark has been employed at Western & Southern Financial Group since 2015. She initially served as Customer Service Team Lead for three years before transitioning to her current role as Policy Service Team Lead in 2018. In her current position, she focuses on enhancing customer service operations and managing team dynamics effectively. Her tenure at the company spans over six years, during which she has developed expertise in case consulting and employee training.
Education and Expertise
Abby Clark holds a Bachelor of Science degree in Business Administration and Management from the University of Phoenix. She completed her studies from 2015 to 2018. Her educational background supports her expertise in employee training and scheduling within the financial services industry, contributing to her effectiveness in team management and operational enhancements.
Background
Prior to her career at Western & Southern Financial Group, Abby Clark worked at Target in Cincinnati, Ohio, where she held the position of Team Lead from 2012 to 2015. This role provided her with foundational experience in team leadership and customer service, which she has since applied in her financial services career.
Achievements
Abby Clark has a demonstrated history of enhancing customer service operations within the financial sector. Her strong organizational skills have contributed to effective team management, enabling her to lead initiatives that improve service delivery and operational efficiency.