Carol Thomson
About Carol Thomson
Carol Thomson is a Client Specialist at Western & Southern Financial Group, where she has worked since 2018. With over 26 years of customer service experience, she is currently pursuing a Bachelor's degree in Marketing and a Minor in Business Administration to facilitate a career transition.
Work at Western & Southern Financial Group
Carol Thomson has been employed as a Client Specialist at Western & Southern Financial Group since 2018. In this role, she has utilized her extensive customer service experience to assist clients effectively. Over the past six years, she has contributed to the company's commitment to client satisfaction and service excellence.
Education and Expertise
Carol Thomson is pursuing a Bachelor's degree in Marketing with a Minor in Business Administration. She studied at Northern Kentucky University from 2010 to 2016, where she gained foundational knowledge in marketing principles and business practices. This educational background supports her career transition and aspirations in the marketing field.
Background
Carol Thomson has over 26 years of customer service experience. Her career includes 13 years in competitive sales, demonstrating her ability to engage with clients and meet their needs. Prior to her current role, she worked at Fifth Third Bank as a Customer Service Representative from 1999 to 2001 and at Automotive Service Products for 9 months in 2017 to 2018.
Previous Employment Experience
Before joining Western & Southern Financial Group, Carol Thomson held various positions that enhanced her customer service and sales skills. She worked as a Sales Consultant at Cincinnati Bell from 1998 to 2010, where she spent 12 years developing her sales expertise. Her diverse experience across different industries has equipped her with a broad skill set.
Career Aspirations
Carol Thomson aspires to transition into a role that allows for travel and the creation of new experiences. Her ongoing education in marketing and her extensive background in customer service and sales position her well for future opportunities that align with her career goals.