Chad T Hendricks Sr
About Chad T Hendricks Sr
Chad T Hendricks Sr is an Assistant Department Manager at Western & Southern Financial Group, where he has worked since 2019. He previously held various managerial positions at Fifth Third Bank, achieving notable sales growth and implementing effective processes during his tenure.
Current Role at Western & Southern Financial Group
Chad T Hendricks Sr has been serving as the Assistant Department Manager at Western & Southern Financial Group since 2019. In this role, he is responsible for overseeing departmental operations and contributing to the overall performance of the team. His tenure at the company has been marked by a focus on improving efficiency and driving results.
Previous Experience at Fifth Third Bank
Chad T Hendricks Sr worked at Fifth Third Bank for a total of six years, holding various positions including Sales Team Lead and Team Manager II. As Team Manager II from 2016 to 2019, he led his team to exceed sales plans and implemented processes that enhanced operational efficiency. His experience at Fifth Third Bank provided him with a solid foundation in sales management and team leadership.
Education and Qualifications
Chad T Hendricks Sr studied at the University of Cincinnati, where he achieved a degree in Business, Management, Marketing, and Related Support Services. This educational background has equipped him with the knowledge and skills necessary for effective management and strategic planning in the financial services sector.
Sales Performance and Achievements
In 2020, Chad T Hendricks Sr exceeded the sales plan by 19% in Premium Credit, achieving significant growth despite a hiring freeze due to COVID-19. He managed to accomplish this with only 65% of the required staffing. Additionally, he achieved 144% of plan and 118% year-over-year growth in 'per rep' goals for 2021, showcasing his ability to drive performance under challenging conditions.
Process Improvements and Innovations
Chad T Hendricks Sr has been instrumental in implementing new processes that enhance team performance. He developed a new QA process that increased feedback and provided managers with approximately three additional hours per week for coaching. He also collaborated with the Salesforce team to create time-saving reports and dashboards, resulting in managers gaining about seven additional hours weekly for coaching and other priorities.