Heather Swensgard
About Heather Swensgard
Heather Swensgard serves as the AVP of Talent Development at Western & Southern Financial Group, where she has worked since 2020. With a strong background in human resources and talent development, she has held various roles within the company and has a Master's degree in Human Resources Development from Xavier University.
Work at Western & Southern Financial Group
Heather Swensgard currently serves as the Assistant Vice President of Talent Development at Western & Southern Financial Group, a position she has held since 2020. In this role, she focuses on enhancing talent development strategies within the organization. Prior to this, she worked as the Director of Talent Development from 2018 to 2020, and as a Talent Development Manager from 2017 to 2018. Her career at Western & Southern Financial Group began as a Corporate Trainer, where she contributed for five years from 2012 to 2017. Throughout her tenure, she has played a significant role in shaping the company's talent development initiatives.
Education and Expertise
Heather Swensgard holds a Master's degree in Human Resources Development from Xavier University, which she completed between 2006 and 2008. She also earned a Bachelor's degree in Human Resources Management from the University of Cincinnati, studying from 1995 to 2000. Her educational background supports her expertise in strategic planning and business process improvement, particularly within the financial services sector. She possesses strong skills in team building and coaching, which are essential for her role in talent development.
Background
Before her extensive career at Western & Southern Financial Group, Heather Swensgard worked as an Epic Trainer at Mercy Health for ten months in 2009 and 2010. Her professional journey in talent development has been marked by a commitment to enhancing customer service through effective training and development strategies. This experience has contributed to her understanding of the financial services industry and the importance of talent development in driving organizational success.
Achievements
Heather Swensgard has a demonstrated history of implementing talent development strategies that enhance customer service within organizations. Her work in various roles at Western & Southern Financial Group has allowed her to contribute significantly to the company's talent development initiatives. Her expertise in team building and coaching has been instrumental in fostering a culture of continuous improvement and professional growth.