Jack Finamore
About Jack Finamore
Jack Finamore is a Jr. Technical Analyst specializing in Knowledge Management and Asset Management within ServiceNow at Western & Southern Financial Group. He is responsible for inventory planning, ordering, and addressing future hardware shortfalls, and he also serves as a Subject Matter Expert for Knowledge Management.
Current Role as Jr. Technical Analyst
Jack Finamore currently holds the position of Jr. Technical Analyst specializing in Knowledge Management and Asset Management within ServiceNow at Western & Southern Financial Group. In this role, he is responsible for inventory planning and ordering, as well as evaluating and identifying future hardware shortfalls that require remediation. His expertise in managing knowledge and assets plays a crucial role in the operational efficiency of the organization.
Experience at Western & Southern Financial Group
Jack Finamore has a significant history with Western & Southern Financial Group. He initially worked as a Service Desk Analyst from 2014 to 2016, where he gained valuable experience in technical support and service management. He returned to the company in 2019 as a Jr. Technical Analyst, contributing to various projects and initiatives, including managing knowledge and assets for newly acquired Gerber Asset Management.
Education and Expertise
Jack Finamore studied at the University of Cincinnati, where he pursued a degree in Business Administration and Management. He achieved an Associate's degree in Liberal Arts, providing him with a solid foundation in business principles and management practices. His educational background supports his current role in technical analysis and knowledge management.
Subject Matter Expert in Knowledge Management
In his current position, Jack serves as a Subject Matter Expert (SME) for Knowledge Management within Western & Southern Financial Group. His role involves overseeing the management of knowledge resources and ensuring that information is effectively utilized across the organization. This expertise is particularly important in the context of managing assets for Gerber Asset Management and its remote call centers.
Management of Gerber Asset Management
Jack Finamore is responsible for managing knowledge and assets for Gerber Asset Management, which includes overseeing operations at their remote call centers located in Cincinnati and Michigan. His role involves ensuring that the necessary resources are available and effectively managed to support the operational needs of the newly acquired entity.