John J. Muench
About John J. Muench
John J. Muench is a Product Owner at Western & Southern Financial Group, where he effectively translates complex challenges into actionable steps for his team. With extensive experience in the banking sector, he has held various roles at U.S. Bank, Fifth Third Bank, and Fidelity Investments, and is certified as a SAFe 4 Agilist.
Work at Western & Southern Financial Group
John J. Muench has been employed at Western & Southern Financial Group as a Product Owner since 2022. In this role, he serves as a business subject matter expert on the Product Team, ensuring that product initiatives align with the enterprise strategy. He collaborates with internal teams, clients, and developers to drive product initiatives from concept to launch. His responsibilities include creating user stories and developing workflows to support product development.
Previous Experience at U.S. Bank
John J. Muench worked at U.S. Bank for a total of nine years, holding various positions. He served as a Business Manager, AVP from 2013 to 2022, and as an Agile Product Owner/Project Manager from 2019 to 2022 in the Cincinnati Area. Additionally, he was a Customer Service Manager/Assistant Branch Manager from 2011 to 2013 in Queensgate, OH. His experience at U.S. Bank involved utilizing Agile SAFe Project Management methodology to enhance bank-owned technical platforms.
Background in Financial Services
Before his tenure at U.S. Bank, John J. Muench worked at Fifth Third Bank as a Financial Center Manager/Officer from 2005 to 2010. He also gained experience at Fidelity Investments as an Integrated Service Specialist from 2000 to 2005. His diverse background in financial services has contributed to his expertise in managing product development and improving customer service operations.
Education and Expertise
John J. Muench studied at Northern Kentucky University, where he earned a Bachelor of Science degree in Marketing and Business Administration from 1995 to 2000. He also attended Campbell County from 1991 to 1995. He is certified as a SAFe 4 Agilist, which demonstrates his expertise in scaling Agile practices. His proficiency in Microsoft Visio and other Microsoft applications supports his role in product management.
Professional Skills and Strengths
John J. Muench effectively communicates complex challenges into actionable steps for team execution. He is identified as having strengths in Competition, Achiever, Developer, Learner, and Belief according to Strengths Finder 2.0. His skills include creating user stories, developing workflows, and collaborating with various stakeholders to drive product initiatives.