Josh Kelley
About Josh Kelley
Josh Kelley serves as the RPA Assistant Systems Manager at Western & Southern Financial Group, a position he has held since 2021. He has a background in marketing from the University of Cincinnati and extensive experience in operations and client support roles across multiple organizations.
Work at Western & Southern Financial Group
Josh Kelley has been employed at Western & Southern Financial Group since 2021, serving as the RPA Assistant Systems Manager. In this role, he is responsible for managing robotic process automation systems to enhance operational efficiency. Prior to this position, he held two other roles within the company: Operations Analyst from 2016 to 2018 and Senior Operations Consultant from 2018 to 2021. His tenure at Western & Southern Financial Group spans a total of five years.
Education and Expertise
Josh Kelley studied Marketing at the University of Cincinnati from 2006 to 2008, completing a two-year program. He also attended the West Clermont Institute of Performing Arts, where he achieved his high school diploma from 2003 to 2006. His educational background provides a foundation for his roles in operations and management within the financial services industry.
Background in Insurance and Operations
Before joining Western & Southern Financial Group, Josh Kelley worked at American Modern Insurance Group, where he held multiple positions. He started as a Client Support Specialist from 2010 to 2012, then transitioned to a Corporate Trainer from 2012 to 2013. Since 2013, he has served as the Manager of Data Verification & Escrow Remittance, accumulating over 11 years of experience in the insurance sector.
Career Progression and Roles
Josh Kelley's career includes diverse roles that have contributed to his expertise in operations and management. He worked at Sporty's Pilot Shop as an Assistant Catalog Manager from 2006 to 2010. His professional journey reflects a steady progression through various operational roles, showcasing his adaptability and commitment to the industry.