Kyle Miller

Kyle Miller

Director, Policy Service Insurance Operations @ Western & Southern Financial Group

About Kyle Miller

Kyle Miller serves as the Director of Policy Service in Insurance Operations at Western & Southern Financial Group, a position he has held since 2021. He has extensive experience in the insurance industry, having worked in various roles at Lafayette Life Insurance Company and previously at Chautauqua Institution.

Current Role at Western & Southern Financial Group

Kyle Miller serves as the Director of Policy Service in Insurance Operations at Western & Southern Financial Group. He has held this position since 2021, contributing to the company's operations in Cincinnati, Ohio. In this role, he oversees policy service functions, ensuring efficient management and delivery of insurance services.

Previous Experience at Western & Southern Financial Group

Prior to his current role, Kyle Miller worked at Western & Southern Financial Group as the Manager of Policy Services from 2020 to 2021. During this time, he was responsible for managing the policy services team and enhancing operational processes within the organization.

Experience at Lafayette Life Insurance Company

Kyle Miller held multiple positions at Lafayette Life Insurance Company. He started as a Team Lead from 2017 to 2018, then progressed to Assistant Manager from 2018 to 2019. He later served as Manager from 2019 to 2020, and worked as a Case Consultant from 2015 to 2016. His roles involved various aspects of insurance operations and team management.

Educational Background in Insurance

Kyle Miller studied at The Ohio State University, where he earned a Bachelor of Business Administration (B.B.A.) with a focus on Insurance. His studies spanned from 2011 to 2015, providing him with a solid foundation in business and insurance principles.

Internship Experience at Chautauqua Institution

Kyle Miller gained early professional experience as an intern at Chautauqua Institution from 2010 to 2013. This internship provided him with valuable insights into organizational operations and customer service, contributing to his career development in the insurance industry.

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