Mark Sharpshair
About Mark Sharpshair
Mark Sharpshair is a Sr. Programmer Analyst at Western & Southern Financial Group, where he develops creative solutions to meet client needs. With extensive experience in software development and IT management, he excels in providing end-user support and fostering communication across projects.
Work at Western & Southern Financial Group
Mark Sharpshair has been employed as a Senior Programmer Analyst at Western & Southern Financial Group since 2019. In this role, he focuses on producing creative solutions tailored to meet clients' unique requirements. He engages actively with clients to ensure their needs are met effectively. His responsibilities include providing comprehensive end-user support and troubleshooting, demonstrating a commitment to delivering quality service.
Previous Employment History
Prior to his current position, Mark held several roles in the technology sector. He worked as the Head of the Information Technology Department at Ruthman for five months in 2018. Before that, he was a Software Developer at Liberty Mutual Insurance for six months in 2008. His earlier experience includes a nine-year tenure as a Software Engineer at Ohio Casualty Group, where he also began his career as a Programmer for three months in 1998. Additionally, he served as a Programmer/Analyst Consultant at TEKsystems from 2009 to 2017.
Education and Expertise
Mark Sharpshair studied at Xavier University, where he earned a Bachelor of Science degree in Computer Science and Mathematics. His educational background has equipped him with the technical knowledge necessary for his roles in programming and analysis. He has a proven ability to explain data and technical concepts to individuals at all levels, utilizing non-technical language to facilitate understanding.
Professional Skills and Approach
Mark focuses on delivering projects on time while maintaining a positive attitude. He aims to add value to stakeholders by minimizing costs and improving efficiency. His approach includes fostering interactive communication to maintain engagement with clients and peers across multiple projects. He is committed to leading, motivating, mentoring, and serving teams, promoting group commitment through enthusiasm and optimism.