Patricia Donohoo, Cebs
About Patricia Donohoo, Cebs
Patricia Donohoo serves as the Director of Operations, Benefits at Western & Southern Financial Group, where she has worked since 2008. She possesses strong leadership skills and expertise in translating business needs for diverse stakeholders.
Work at Western & Southern Financial Group
Patricia Donohoo has served as the Director of Operations, Benefits at Western & Southern Financial Group since 2008. In this role, she focuses on managing operations related to employee benefits. Her responsibilities include overseeing the delivery of services and ensuring alignment with business objectives. She has developed a strong understanding of the company's operational needs and has worked to enhance efficiency and effectiveness in the benefits department.
Education and Expertise
Patricia Donohoo earned her Bachelor's Degree in Economics and Spanish from Duke University, where she studied from 1976 to 1980. This educational background has equipped her with a solid foundation in economic principles and language skills, which she applies in her professional role. Her expertise includes translating complex business needs into actionable strategies for both technical and non-technical stakeholders.
Background
With over 16 years of experience at Western & Southern Financial Group, Patricia Donohoo has developed proven leadership skills. She has successfully managed multiple high-visibility business groups across geographically diverse regions. Her background includes extensive experience in back office consolidations and the implementation of systems and software, which supports her operational management capabilities.
Customer Service Focus
Patricia Donohoo emphasizes collaboration with both internal and external customers to enhance service delivery. Her focus on driving stellar customer service is integral to her role as Director of Operations, Benefits. She works to ensure that customer needs are met efficiently and effectively, fostering positive relationships and satisfaction among stakeholders.