Robert Palmer, Acs, Almi
About Robert Palmer, Acs, Almi
Robert Palmer serves as the Policy Service Team Lead at Western & Southern Financial Group, where he has worked since 2020. He has extensive experience in financial services and human resources, having held various roles in organizations such as Citi and Western & Southern Financial Group.
Current Role at Western & Southern Financial Group
Robert Palmer serves as the Policy Service Team Lead at Western & Southern Financial Group. He has held this position since 2020, contributing to the organization for four years in Cincinnati, Ohio. In this role, he focuses on overseeing policy service operations and ensuring the effective management of customer inquiries and service requests.
Previous Experience at Western & Southern Financial Group
Prior to his current role, Robert Palmer worked at Western & Southern Financial Group in various capacities. He served as a Case Consultant LLIC from 2016 to 2018 for two years, and as an Assistant Manager in the CRC Customer Service department from 2018 to 2020 for another two years. His tenure at the company has provided him with extensive experience in policy service and customer relations.
Experience at Citi
Before joining Western & Southern Financial Group, Robert Palmer worked at Citi as an Assistant Vice President - Unit Manager. He held this position from 2010 to 2016 for six years in Florence, Kentucky. His responsibilities included managing teams and ensuring operational efficiency within the financial services sector.
Education and Qualifications
Robert Palmer completed his high school education at Dixie Heights High School, earning a High School Diploma from 2000 to 2004. He furthered his education at the University of Phoenix, where he studied Business Administration, Management, and Operations, achieving an Associate of Arts degree.
Skills and Expertise
Robert Palmer is known for his ability to build and sustain positive working relationships with employees at all levels of an organization. He possesses expertise in analyzing critical business requirements and developing innovative solutions aimed at enhancing productivity and efficiency within the workplace. His experience spans both the financial services and human resources industries.