Theresa Stockdale
About Theresa Stockdale
Theresa Stockdale is a Customer Service Analyst at Western & Southern Financial Group, where she has worked since 2014. She has previous experience in retail management and research, having held various positions at Hancock Fabrics and the Dolphin Research Center.
Work at Western & Southern Financial Group
Theresa Stockdale has been employed at Western & Southern Financial Group as a Customer Service Analyst since 2014. In this role, she is responsible for providing support and assistance to clients, ensuring their inquiries and issues are addressed efficiently. Her tenure at the company has spanned over 10 years, reflecting her commitment to customer service and operational excellence within the financial services sector.
Previous Employment at Hancock Fabrics
Theresa Stockdale held multiple positions at Hancock Fabrics in Cincinnati, Ohio. She began her career there as a Sales Associate in 2012 for one month. She then progressed to the role of Supervisor from 2012 to 2013, serving for 11 months. Following this, she was promoted to Assistant Store Manager, a position she held from 2013 to 2014 for another 11 months. Her experiences at Hancock Fabrics contributed to her skills in retail management and customer interaction.
Internship Experience at Dolphin Research Center
In 2011, Theresa Stockdale completed a three-month internship as a Research Intern at the Dolphin Research Center in Marathon, Florida. This role provided her with hands-on experience in research methodologies and animal behavior studies, enhancing her analytical skills and understanding of marine life.
Education and Expertise
Theresa Stockdale earned her Bachelor of Science degree from Ohio University Heritage College of Osteopathic Medicine, completing her studies from 2008 to 2012. This educational background has equipped her with a strong foundation in scientific principles and analytical thinking, which she applies in her current role in customer service.
Employment at Cedar Fair Entertainment Company
In 2012, Theresa Stockdale worked as a Merchandise Associate at Cedar Fair Entertainment Company for four months. This position involved assisting customers with their purchases and maintaining the merchandise displays, further developing her customer service skills in a fast-paced environment.