David Lahey
About David Lahey
David Lahey is the Chief Customer Officer with a rich background in ERP software, professional services, and customer success, holding a degree in Economics from UCLA.
David Lahey Chief Customer Officer
David Lahey currently holds the position of Chief Customer Officer. As Chief Customer Officer, he is responsible for developing and implementing strategies to improve customer satisfaction and retention. His role includes overseeing customer service operations, ensuring that customers' needs are met, and enhancing the overall customer experience.
David Lahey ERP Software Company
David Lahey built his own ERP software company, showcasing his entrepreneurial skills and understanding of enterprise resource planning software. His leadership and vision led to the growth and success of the company, eventually leading to its acquisition by Computer Associates. This significant achievement highlights his ability to create and scale a technology business.
David Lahey Global Professional Services
After selling his ERP software company, David Lahey ran global professional services. During this period, he played a crucial role in managing and evolving professional services on a global scale. His efforts contributed to the company's growth and readiness for acquisition by Sage, a notable software company.
David Lahey VP Sales at Sage
Upon completing the integration of two businesses post-acquisition, David Lahey was appointed VP, Sales at Sage. In this role, he was responsible for driving sales strategy and revenue growth. His expertise in sales and business integration proved valuable in consolidating the company's market position.
David Lahey at Jobvite
David Lahey's first experience in Silicon Valley was with Jobvite, where he significantly expanded the Customer Success team from 4 to 65 members. His exceptional performance led to his selection by the CEO to become the VP/GM of Jobvite's international business. His leadership was instrumental in the company's expansion and success in international markets.
David Lahey Stevie Awards
Over his career, David Lahey's teams have won a total of 6 Stevie Awards. These awards, including some won three years in a row, recognize his ability to lead high-performing teams and drive excellence in business.
David Lahey Education and Expertise
David Lahey holds a degree in Economics from UCLA. His educational background in economics complements his extensive experience in business leadership and customer success. This foundation has equipped him with the analytical and strategic skills necessary to excel in various executive roles.