Ricky Mak
About Ricky Mak
Ricky Mak serves as a Customer Success professional at WeVideo, where he has worked since 2018, accumulating six years of experience in the role.
Work at WeVideo
Ricky Mak has been employed at WeVideo since 2018, serving in the role of Customer Success. In this position, he focuses on enhancing customer satisfaction and ensuring clients effectively utilize the platform's features. His responsibilities include providing support, addressing customer inquiries, and fostering positive relationships with users to promote retention and engagement.
Background
Ricky Mak has accumulated six years of experience in the Customer Success field. His tenure at WeVideo reflects a commitment to understanding customer needs and delivering solutions that align with their goals. This background has equipped him with the skills necessary to navigate the challenges faced by customers in a digital video editing environment.