Olivier Lavaux
About Olivier Lavaux
Olivier Lavaux is a Téléconseiller currently employed at Whirlpool France since 2021. He has a background in customer service and management, with previous roles at Picard Surgelés, ODiTY, HUGO BOSS, and Pret A Manger.
Work at Whirlpool France
Olivier Lavaux has been employed at Whirlpool France as a Téléconseiller since 2021. His role involves providing customer support and assistance, contributing to the company's commitment to customer satisfaction. He operates in the Île-de-France region, where he has utilized his skills in communication and problem-solving to address customer inquiries effectively.
Previous Experience in Customer Service
Before joining Whirlpool France, Olivier Lavaux worked as a Téléconseiller at ODiTY for a brief period in 2021. His experience in customer service also includes a role as Team Leader at Pret A Manger from 2014 to 2017, where he managed team operations and customer interactions. Additionally, he served as Second Assistant Manager at Picard Surgelés from 2009 to 2014, gaining valuable management and customer service experience.
Education and Expertise
Olivier Lavaux completed his Baccalauréat in Économie de gestion at Lycée Gérard de Nerval from 2006 to 2009. He further enhanced his skills in customer care by studying at Generation France, where he completed a program focused on Customer Care Service from 2020 to 2021. This educational background supports his proficiency in customer service roles.
Work History in Retail
Olivier Lavaux has a diverse work history in retail, including a position as a Caissier at HUGO BOSS for five months in 2017. His experience in retail environments has equipped him with skills in sales, customer interaction, and operational support, contributing to his overall professional development.