Cynthia Smith
About Cynthia Smith
Cynthia Smith is a Product Specialist currently employed at Whisker since 2021. She has previous experience in customer service and patient accounts, having worked at Blue Cross NC and Cone Health, and holds a B.S. degree in Interdisciplinary Studies from Radford University.
Current Role at Whisker
Cynthia Smith has been working as a Product Specialist at Whisker since 2021. In this role, she contributes to the development and improvement of products, ensuring they meet customer needs and market demands. Her experience in customer service and patient accounts supports her effectiveness in understanding user requirements and enhancing product offerings.
Previous Experience in Customer Service
Prior to her current position, Cynthia Smith worked at Blue Cross NC as a Customer Service Representative from 2016 to 2018. During her two years in the Greensboro/Winston-Salem, North Carolina area, she developed skills in customer interaction and support. She also served as a Patient Account Representative at Cone Health from 2018 to 2021, where she managed patient accounts and provided assistance to clients.
Early Career Background
Cynthia's early career included a position at Cee-Breeze PCS as a Records employee in 2013, where she worked for four months in Roanoke, Virginia. This role provided her with foundational experience in record management and administrative tasks.
Education and Academic Background
Cynthia Smith studied at Radford University from 2001 to 2006, where she earned a Bachelor of Science degree in Interdisciplinary Studies. Her academic background in Multi/Interdisciplinary Studies has equipped her with a diverse skill set that supports her professional roles.