Melissa M.
About Melissa M.
Melissa M. is a Senior Web Implementation Specialist at WhiskerCloud with a strong educational background in business and marketing. She combines her skills in customer relationship management and design to enhance client satisfaction in her web implementation role.
Work at WhiskerCloud
Melissa M. currently holds the position of Senior Web Implementation Specialist at WhiskerCloud, a role she has occupied since 2023. She previously served as a Website Implementation Specialist for Corporate Accounts at the same company from 2022. Her responsibilities include managing web implementation projects, utilizing her skills in Customer Relationship Management to improve client satisfaction. Melissa works remotely from Newport Beach, California.
Education and Expertise
Melissa M. has a solid educational foundation with a Bachelor of Business Administration (B.B.A.) from San Diego State University, where she studied Specialized Sales, Merchandising, and Marketing Operations. She also holds two Master's degrees from Universitat Politècnica de Catalunya, one in Marketing and Sales and another in Design and Visual Communications. Additionally, she earned a Master's degree in Marketing from EAE Business School in Barcelona, Spain. Her diverse educational background supports her strategic approach to web implementation.
Background
Melissa M. has a diverse professional background that spans various roles and industries. She began her career at Nordstrom, where she worked in Fine Jewelry and Watch Sales from 2010 to 2015. She then transitioned to Uber as a Training and Development Specialist and Team Lead Driver Support from 2015 to 2017. Following that, she worked at Lotus Sustainables as an Onboarding Specialist and Customer Happiness representative from 2019 to 2020. Prior to her current role, she served as a Client Success Specialist at Reel Health from 2020 to 2021.
Achievements
Melissa M. possesses expertise in Direct Sales, which enhances her ability to manage web implementation projects effectively. Her strong background in arts and design complements her role in web implementation, allowing her to approach projects with a creative perspective. She is currently studying Jewelry Fabrication and Metalsmithing at the Art Academy of San Diego, further expanding her skill set.