Kelly Merchant
About Kelly Merchant
Kelly Merchant serves as the Technology Program and Business Manager at White Castle, where she has worked since 2019. With a background in cybersecurity and extensive experience in various roles at White Castle, she focuses on enhancing systems through tactical problem-solving in A.I. and Robotics.
Current Role at White Castle
Kelly Merchant serves as the Technology Program and Business Manager at White Castle, a position she has held since 2019. In this role, she focuses on enhancing systems through tactical problem-solving design outcomes, particularly in the fields of artificial intelligence and robotics. Her responsibilities likely include overseeing technology projects, managing program initiatives, and ensuring that business objectives align with technological advancements.
Previous Experience at White Castle
Prior to her current role, Kelly Merchant held multiple positions at White Castle. She worked as a Support and Training Supervisor in Information Services from 2012 to 2019, where she likely managed training programs and provided support for technology-related issues. Before that, she was a Technical Support Specialist from 2007 to 2012, assisting with technical inquiries. Additionally, she served as a Retirement Benefits Coordinator from 2002 to 2007 and briefly worked as a Security staff member in 2002.
Experience at National Restaurant Association
From 2015 to 2018, Kelly Merchant worked at the National Restaurant Association as an Individual Contributor in Cybersecurity. In this role, she contributed to cybersecurity initiatives, enhancing the security posture of the organization. Her experience in this position likely provided her with valuable insights into the intersection of technology and the restaurant industry.
Educational Background
Kelly Merchant has a diverse educational background. She studied Chimpanzee Behavior and Conservation at Duke University for 11 months in 2019. Additionally, she studied Alternative and Complementary Medicine at The Reiki Center Center For Healing Arts from 2013 to 2015, achieving certifications in Animal Reiki Level One and Reiki Level One. She also studied Applied Animal Behavior at the University of Washington, earning the Animal Behavior CAAB designation. Furthermore, she completed a program at Simplilearn in 2018.
Background in Corrections
Before her career in technology and management, Kelly Merchant worked as a Correctional Officer at the Ohio Department of Rehabilitation and Correction from 1997 to 2000. This role involved overseeing inmates and maintaining order within the Corrections Medical Center. Her experience in corrections may have contributed to her skills in management and problem-solving.