Shawn Mc Neal
About Shawn Mc Neal
Shawn Mc Neal is a PC Network Specialist II at White Castle, where he has worked since 2018. He has a background in computer technology and extensive experience in IT support and training.
Work at White Castle
Shawn Mc Neal has been employed at White Castle since 2012, initially as a PC Network Specialist I before advancing to the position of PC Network Specialist II in 2018. He has worked in Columbus, Ohio, for a total of six years in each role. In his current position, he is responsible for developing and maintaining documentation that outlines the processes and procedures for the IT Department. Additionally, he monitors problem log systems to ensure that issues are resolved in a timely manner.
Education and Expertise
Shawn Mc Neal studied at Kent State University at Salem, where he earned an Associate of Applied Business in Computer Technology from 1991 to 1994. This educational background provides him with a solid foundation in computer technology, which he applies in his professional roles. His expertise includes network management and IT documentation, contributing to his effectiveness in his current position at White Castle.
Previous Experience in IT
Prior to his tenure at White Castle, Shawn Mc Neal worked at Pro OnCall Technologies as a Network Specialist from 1999 to 2012. Over the course of 13 years, he gained extensive experience in network management and support within the Columbus, Ohio area. This role helped him develop skills that he later applied in his positions at White Castle.
Training and Development Responsibilities
In his role as PC Network Specialist II at White Castle, Shawn Mc Neal works closely with PCNS I staff to provide training on new procedures and equipment. This responsibility highlights his commitment to knowledge sharing and staff development within the IT Department, ensuring that team members are well-equipped to handle their tasks effectively.