Susan Carroll Boser
About Susan Carroll Boser
Susan Carroll Boser serves as the Chief Information Officer at White Castle, a position she has held since 2023. With extensive experience in technology management within the restaurant industry, she has previously worked as VP of Technology and Director of Information Services at the same company.
Work at White Castle
Susan Carroll Boser has been serving as the Chief Information Officer at White Castle since 2023. In this role, she oversees the company's information technology strategy and operations. Prior to her current position, she held various roles at White Castle, including Vice President of Technology from 2018 to 2023 and Director of Information Services from 1994 to 2018. Her extensive tenure at White Castle spans nearly three decades, reflecting her deep understanding of the company's technological needs and challenges.
Education and Expertise
Susan Carroll Boser earned a Master of Business Administration (MBA) in Information Technology from Keller Graduate School of Management of DeVry University. Her educational background supports her expertise in technology management and strategy. She possesses strong skills in vendor and project management, which are essential for ensuring efficient technology operations within the organization.
Background
Susan Carroll Boser has a long-standing career in the restaurant retail sector, focusing on technology strategy and security. She began her journey at White Castle in 1994, where she developed her skills and knowledge in information services over 24 years. Her experience includes significant roles that contributed to the technological advancements within the company, particularly in enhancing customer experience through omni-channel platform integration.
Achievements
Throughout her career at White Castle, Susan Carroll Boser has demonstrated a commitment to improving technology operations and customer experience. Her leadership in software development has contributed to advancements in the restaurant industry. She has a proven track record in managing technology projects that align with the company's strategic goals, showcasing her ability to drive innovation and efficiency.