James Christensen
About James Christensen
James Christensen is a Senior Account Manager at Whova, where he has worked since 2018. He specializes in client onboarding and relationship management, utilizing his marketing background from the University of Wisconsin - Eau Claire.
Current Role at Whova
James Christensen currently serves as a Senior Account Manager at Whova, a position he has held since 2018. Based in San Diego, California, he is responsible for managing client relationships and enhancing client engagement. His role includes conducting onboarding training sessions to ensure clients have a positive experience with the company's services. He actively seeks new opportunities and cross-sells products to existing clients, contributing to the overall growth of the company.
Previous Experience at Whova
Before his current role, James worked at Whova as a Sales Development Representative for two months in 2018. This early experience provided him with foundational knowledge of the company's offerings and client needs. His brief tenure in this position laid the groundwork for his subsequent advancement to Senior Account Manager.
Educational Background
James Christensen studied at the University of Wisconsin - Eau Claire, where he earned a Bachelor of Business Administration with a focus on Marketing. His studies spanned from 2014 to 2018, equipping him with essential skills and knowledge applicable in his professional career.
Work History Prior to Whova
James has a diverse work history prior to his current role at Whova. He worked at Menards as a Team Member from 2012 to 2016, gaining customer service experience. He then served as an Automotive Detailer at Ken Vance Motors for one year from 2016 to 2017. Following that, he worked as a Merchandising Field Representative at Actionlink for nine months in 2017 to 2018. These roles contributed to his skill set in client interaction and service.
Proficiency in CRM Tools
James is proficient in using Hubspot CRM, which he utilizes for managing client relationships. His expertise in this tool aids in tracking client interactions and optimizing engagement strategies, enhancing his effectiveness as a Senior Account Manager.