Asan Mahmood
About Asan Mahmood
Asan Mahmood is a Customer Service Assistant at Wickes in Halifax, West Yorkshire, where he has worked for 20 years. He possesses a diverse skill set in customer service and logistics, complemented by his education in computing from The University of Huddersfield.
Work at Wickes
Asan Mahmood has been employed at Wickes since 2004, serving as a Customer Service Assistant in Halifax, West Yorkshire. Over the course of 20 years, he has developed a strong understanding of customer service operations. His responsibilities include processing orders, handling refunds, and managing stock systems. Additionally, he has experience in logistics, having previously worked as an FLT Driver, where he was responsible for loading and unloading lorries. His extensive tenure at Wickes has equipped him with valuable knowledge in DIY and retail operations.
Education and Expertise
Asan Mahmood studied at The University of Huddersfield from 2010 to 2012, where he focused on computing and achieved a Higher National Certificate (HNC). This educational background has contributed to his diverse skill set, particularly in customer service and stock management. His academic experience complements his practical knowledge gained through various roles at Wickes, enhancing his ability to assist customers effectively.
Background
Asan Mahmood has a background in both customer service and logistics. His experience as an FLT Driver involved managing stock logistics, which provided him with insights into inventory management and operational efficiency. His long-standing role at Wickes has allowed him to gain extensive knowledge in the DIY sector, making him a resource for customers seeking assistance with their projects.
Achievements
Throughout his career at Wickes, Asan Mahmood has been involved in managing store openings and closures. His role in these transitions has ensured that operations run smoothly and store standards are maintained. This experience highlights his capability in handling significant operational changes within a retail environment.