Benjamin Higgs
About Benjamin Higgs
Benjamin Higgs is an experienced operational manager currently serving as Deputy General Manager at Wickes, where he has worked since 2015. With over ten years in project management and a strong background in retail management, he has contributed to significant operational roles across various companies, including Screwfix.
Work at Wickes
Benjamin Higgs has been employed at Wickes since 2015, where he holds the position of Deputy General Manager with a business scale of £5.5 million. He has contributed to operational roles at Wickes, which operates on a larger business scale of £5.2 billion. His responsibilities include overseeing various operational functions and ensuring efficient management practices within the organization. Higgs started in an operational capacity in October 2016 and has accumulated significant experience in this role over the years.
Previous Experience at Screwfix
Prior to his tenure at Wickes, Benjamin Higgs worked at Screwfix from 2010 to 2015 in various capacities. He served as a Customer Service Supervisor and progressed to Assistant Manager roles, including positions at Screwfix DIY Express and Trial Format. His work involved managing teams and enhancing customer service operations across multiple locations, including Shepton Mallet and Glastonbury. His experience at Screwfix encompassed operational supporting roles with a business scale of £1.2 billion.
Education and Expertise
Benjamin Higgs has pursued various educational qualifications that support his career in management and operations. He studied at City & Guilds, achieving Retail Management Level 2 in 2005 and Advanced Management Level 3 in 2006. He also completed a Diploma in Advanced Accounting - Level 3 at Strode College from 2016 to 2017. Additionally, he participated in Screwfix's Fast Track to Branch Manager program, obtaining Level 4 Management certification in 2014. His commitment to continuous personal and professional development is evident through his various studies.
Project Management Experience
With over ten years of experience in project management, Benjamin Higgs has developed expertise in several areas, including marketing, product sourcing, business development, sales, and channel maximization. His roles at both Wickes and Screwfix have equipped him with the skills necessary to manage complex projects and drive operational success. His background in retail management and operational support has contributed to his effectiveness in overseeing projects that align with business objectives.