Donna Hurn
About Donna Hurn
Donna Hurn is a Customer Service Advisor with extensive experience in catering for large-scale events, including weddings and corporate parties. She holds a City and Guilds qualification in catering and a Diploma in Front Office Management, and has successfully managed a function suite and organized high-profile events.
Work at Wickes
Donna Hurn serves as a Customer Service Advisor, where she utilizes her extensive experience in catering and event management. Her role involves assisting customers with inquiries and ensuring a positive service experience. Donna's background in managing large-scale events enhances her ability to address customer needs effectively.
Education and Expertise
Donna Hurn studied at Wrenn, where she achieved a City and Guilds qualification in catering in 1989. Additionally, she obtained a Diploma in Front Office Management, completing her studies over a five-year period from 1984 to 1989. This educational foundation supports her expertise in customer service and event coordination.
Background
Donna has a background in managing a large function suite and carvery restaurant. She has experience in handling diverse events, including weddings and corporate parties. Her role required her to oversee the logistics and operations of these events, ensuring they ran smoothly and met client expectations.
Achievements
Donna successfully organized a high-profile wedding for a famous snooker player. This event required careful planning and execution to ensure privacy from the press, showcasing her ability to manage sensitive situations and high-stakes events effectively.