Floss Welch
About Floss Welch
Floss Welch is a Customer Service Assistant who has worked at Wickes and Selco Builders Warehouse for a total of six years since 2018. She has experience in customer service roles, having previously worked at Wickes from 2014 to 2017.
Work at Wickes
Floss Welch has been employed at Wickes since 2018, serving as a Customer Service Assistant. In this role, she has been responsible for assisting customers with inquiries and providing support to enhance their shopping experience. Prior to her current position, she worked at Wickes from 2014 to 2017, where she also focused on customer service. This experience has contributed to her understanding of customer needs and the retail environment.
Current Role at Selco Builders Warehouse
Since 2018, Floss Welch has also held the position of Trade Sales Assistant at Selco Builders Warehouse in Reading, United Kingdom. In this role, she engages with trade customers, providing them with the necessary support and information regarding products and services. Her dual roles in both Wickes and Selco Builders Warehouse highlight her commitment to customer service in the retail sector.
Background
Floss Welch has a background in customer service, with a total of six years of experience at Wickes and Selco Builders Warehouse. Her work history reflects a consistent focus on assisting customers and understanding their needs. This background has equipped her with valuable skills in communication and problem-solving within the retail industry.
Experience in Customer Service
Floss Welch has accumulated significant experience in customer service over her career. Her roles at both Wickes and Selco Builders Warehouse have involved direct interaction with customers, allowing her to develop a strong skill set in addressing customer inquiries and resolving issues. This experience is vital for maintaining customer satisfaction and loyalty in a competitive retail environment.