Helen Cuomo
About Helen Cuomo
Helen Cuomo serves as the Senior Customer Proposition Manager at Wickes, a position she has held since 2016. She has a background in marketing and textile design, with previous roles at Wickes including Ecommerce Trading Manager and Senior Multichannel Development Manager.
Work at Wickes
Helen Cuomo has been employed at Wickes since 2012, holding various positions that have contributed to the company's customer strategy. She currently serves as the Senior Customer Proposition Manager, a role she has occupied since 2016. In this position, she focuses on developing and enhancing customer propositions to improve overall customer experience. Prior to this, she worked as the Senior Multichannel Development Manager from 2012 to 2014, and as the Ecommerce Trading Manager from 2014 to 2016. Her tenure at Wickes spans over a decade, reflecting her extensive experience in the retail sector.
Education and Expertise
Helen Cuomo has a solid educational background in marketing and design. She studied at Stoke College, where she focused on Marketing/Marketing Management and earned a Diploma of Education. Additionally, she attended the University of Derby, where she obtained a Bachelor's degree in Textile Design. This combination of education has equipped her with a diverse skill set applicable to her roles in customer proposition and ecommerce.
Background
Helen Cuomo's professional journey in the retail industry began at Wickes, where she has held multiple roles since 2012. Her career progression from Senior Multichannel Development Manager to Ecommerce Trading Manager, and now to Senior Customer Proposition Manager, demonstrates her growth and adaptability in a dynamic work environment. Her experience encompasses various aspects of customer engagement and digital trading.
Career Progression
Helen Cuomo's career at Wickes reflects a clear trajectory of increasing responsibility and specialization. She began as Senior Multichannel Development Manager, where she focused on integrating various sales channels. Following this, she transitioned to the role of Ecommerce Trading Manager, enhancing online sales strategies. Since 2016, she has served as Senior Customer Proposition Manager, where she continues to leverage her expertise in customer-focused initiatives.