Helen Hickling Pcqi
About Helen Hickling Pcqi
Helen Hickling is a Responsible Sourcing & Quality Manager at Wickes, with a background in quality management and responsible sourcing. She has held various managerial roles in the DIY and home improvement sector, focusing on ethical sourcing and supplier relationships.
Work at Wickes
Helen Hickling currently serves as the Responsible Sourcing & Quality Manager at Wickes, a position she has held since 2022. In this role, she focuses on responsible and ethical sourcing, emphasizing Environmental, Social, and Governance (ESG) principles. Her responsibilities include managing supplier relationships across global supply chains, ensuring quality standards, and implementing sustainable practices within the retail sector.
Previous Experience at City Plumbing
Prior to her current role, Helen worked at City Plumbing as the Category Technical Manager from 2019 to 2022. During her three years in Crick, England, she was responsible for overseeing technical aspects of product categories, ensuring compliance with quality standards, and enhancing product offerings within the plumbing sector.
Career at Travis Perkins plc
Helen Hickling held two positions at Travis Perkins plc. She served as the Category Technical Manager from 2017 to 2019 and as the QA Assistant Technical Manager from 2015 to 2017. In these roles, she managed quality assurance processes and contributed to technical management, focusing on the DIY and home improvement sectors in Northampton, United Kingdom.
Educational Background
Helen studied at The University of Sheffield, where she earned a Bachelor of Arts (B.A.) in Business & Hispanic Studies from 1999 to 2003. She furthered her education at The College of Law Birmingham, achieving a Graduate Diploma in Law from 2004 to 2005. Additionally, she completed a CQI Level 5 Diploma in Quality Management at Temple QMS Ltd, Birmingham, from 2015 to 2017.
Expertise in Quality Management
Helen Hickling has extensive expertise in managing quality and environmental management systems, particularly within the DIY and home improvement sectors. She has experience in new product development across various categories, including tiles, flooring, DIY, and bathrooms. Her background also includes managing supplier relationships and ensuring compliance with quality standards in both retail and trade markets.