Helen Weir
About Helen Weir
Helen Weir serves as the Director of Operations & Infrastructure at Wickes, where she has worked since 2022. With extensive experience in retail operations and a strong background in ITIL and ITSM, she has previously held significant roles at Sainsbury's Digital, Tesco PLC, and A.S. Watson Group.
Current Role at Wickes
Helen Weir serves as the Director of Operations & Infrastructure at Wickes, a position she has held since 2022. In this role, she is responsible for overseeing operational strategies and infrastructure development within the organization. Her leadership focuses on enhancing efficiency and performance across various operational facets. Based in Watford, England, she leads initiatives that align with Wickes' objectives in the retail sector.
Previous Experience at Sainsbury's Digital, Tech and Data
Prior to her current role, Helen Weir worked at Sainsbury's Digital, Tech and Data as the Service Operations Manager from 2015 to 2020. During her five years in Milton Keynes, she managed service operations, implementing process improvements that enhanced operational efficiency. Her experience in this role contributed to her expertise in large-scale retail operations.
Background in Technology and Operations at Tesco PLC
Helen Weir has extensive experience at Tesco PLC, where she held several positions. She served as the Head of Technology Support Office for ten months in 2014 to 2015, and as Service Manager from 2011 to 2013. Additionally, she was the Head of Infrastructure Delivery for one year from 2013 to 2014. Her roles involved managing technology support and infrastructure delivery, contributing to her comprehensive understanding of operational frameworks.
Education and Expertise in Genetics
Helen Weir studied at the University of York, where she earned a Bachelor of Science (BSc) in Genetics from 1993 to 1996. Her educational background provides her with a strong analytical foundation, which she applies in her operational roles. She also attended Heckmondwike Grammar School from 1986 to 1993, furthering her academic development.
Leadership and Transformation Projects
In her career, Helen Weir has led multiple transformation projects, utilizing both Agile and waterfall delivery methodologies. She is recognized for her ability to build and motivate cohesive teams across various locations. Her deep understanding of ITIL and ITSM, along with experience in DevOps, Agile methodology, and Cloud technology, supports her efforts in driving organizational change and improving service delivery.