Jamie Punter
About Jamie Punter
Jamie Punter is a Customer Service Advisor at Wickes in Northampton, United Kingdom, where he has worked since 2018. He previously worked at Tesco PLC and holds a Bachelor of Arts in Game and Interactive Media Design from the University of Northampton.
Work at Wickes
Jamie Punter has served as a Customer Service Advisor at Wickes since 2018. Based in Northampton, United Kingdom, Jamie has accumulated six years of experience in this role. Responsibilities include assisting customers, resolving inquiries, and providing support to enhance customer satisfaction. Jamie has contributed to the training program at Wickes by providing personal work examples that are utilized as training material for new employees. This involvement demonstrates a commitment to improving service standards within the company.
Previous Experience at Tesco PLC
Before joining Wickes, Jamie Punter worked at Tesco PLC as a Warehouse Worker from 2014 to 2018. This four-year tenure in Northampton, United Kingdom, involved managing inventory, organizing stock, and ensuring efficient warehouse operations. The experience gained at Tesco provided a foundation for developing essential skills that are beneficial in customer service roles.
Education and Expertise
Jamie Punter studied at the University of Northampton, where they pursued a Bachelor of Arts (B.A.) in Game and Interactive Media Design from 2014 to 2017. This academic background provided Jamie with a strong understanding of design principles and interactive media, contributing to enhanced problem-solving abilities and creativity in their professional roles.
Skills Development
Through the role at Wickes, Jamie Punter has developed enhanced people skills and problem-solving abilities. These skills are critical in customer service, enabling effective communication and resolution of customer issues. Jamie's recognition for exemplary performance includes being asked to train new starters, indicating a high level of competence and the ability to mentor others.