John Markham
About John Markham
John Markham is a Customer Service Representative at Wickes in Pudsey, West Yorkshire, with a diverse background in engineering, facilities management, and customer service. He has developed strong problem-solving and leadership skills through various roles, including coaching youth football teams.
Work at Wickes
John Markham has been employed at Wickes as a Customer Service Representative since 2014. His role involves daily interactions with customers and external suppliers, ensuring effective communication and problem resolution. Markham demonstrates flexibility by attending callouts when required and managing tasks under pressure to meet tight deadlines. His experience in customer-facing roles contributes to his ability to assess situations clearly and make prompt decisions.
Background in Customer Service
Markham has a solid background in customer service, having gained valuable experience while working as a Postman at Royal Mail from 1981 to 1985. This role provided him with the skills necessary to engage with the public effectively. His current position at Wickes builds on this foundation, allowing him to further develop his customer service abilities in a retail environment.
Previous Employment History
Before his tenure at Wickes, John Markham worked as a Cleaner, Greener Operative at Calderdale MBC on a temporary contract in 2010 for four months. He also served as a Facilities Manager at Eldercare Ltd, where he was involved in the recruitment and development of the maintenance team. His diverse work history includes experience as a Machine Tool Fitter, showcasing his adaptability across various roles.
Education and Expertise
John Markham studied at Crossley and Porter Grammar School, where he achieved GCSE qualifications in Art, Maths, and German. His educational background laid the groundwork for his problem-solving skills, which he has applied throughout his career, particularly in engineering contexts. Markham's leadership and communication skills were further developed during his time as a Team Leader.
Coaching Experience in Football
Markham has a passion for football and has served as an Assistant Manager for Sowerby Bridge Junior Football Club. In this role, he coached under 11s and under 12s, demonstrating his commitment to working with young people and contributing to their development in sports.