John Turton
About John Turton
John Turton serves as the Operations Manager at Wickes, where he has implemented significant operational improvements and managed large teams since 2015. He has a strong background in warehouse management, having previously worked as a Warehouse Supervisor for 20 years, and has contributed to the successful delivery of products to over 230 stores.
Work at Wickes
John Turton has been employed at Wickes since 1995, initially serving as a Warehouse Supervisor for 20 years at the HDC in Brackmill Industrial Estate, Northampton. In 2015, he transitioned to the role of Warehouse Line Manager, where he has worked for 9 years in Northampton. In 2017, he advanced to the position of Operations Manager at Wickes, overseeing operations at the Salthouse Road site. His responsibilities include managing a large workforce of over 650 full-time employees and ensuring efficient operations across the site.
Education and Expertise
John Turton attended Campion High School from 1987 to 1992, where he achieved GCSE qualifications ranging from C's to A's. His educational background has provided him with a solid foundation for his career in operations management. His expertise includes implementing operational manuals, shift training programs, and optimizing processes within the Supply Distribution Centre.
Achievements in Operations Management
In his role as Operations Manager, John Turton has achieved record-breaking figures within the Supply Distribution Centre. He implemented a new agency format with a projected spend of 2.2 million and contributed to the successful delivery of products to over 230 stores. He optimized E-commerce loading, resulting in a 50% reduction in trailer output, and managed a site with a throughput of over 32 million cases per annum.
Process Improvements and Innovations
John Turton has made significant contributions to process improvements within Wickes. He reviewed and changed the accuracy process, achieving a notable 1.9 million cases checked against 9% of outbound cases checked. He also established a link with Northampton University to redesign a communications zone and implemented shift trainers and trainer packs to enhance operational efficiency.
Leadership and Team Management
John has demonstrated strong leadership skills by managing a large team of over 650 employees and running a successful assessment centre day for 22 interviewees. This involved coordinating 15 managers and overseeing a comprehensive three-stage interview process. His ability to lead and manage teams effectively has been a key factor in his success at Wickes.