Lisa Jackson
About Lisa Jackson
Lisa Jackson is an Operations Manager at Wickes, with a diverse background in retail management. She has held various managerial positions at companies such as Dunelm, BrightHouse, and Claire's Inc., and has a strong educational foundation in retail and management.
Work at Wickes
Lisa Jackson has been serving as the Operations Manager at Wickes since 2020. In this role, she has implemented health and safety protocols that improved compliance rates by 20%. Additionally, she developed a training program for new hires, which resulted in a 15% increase in employee retention. Her leadership has contributed to operational efficiencies within the company.
Previous Experience in Retail Management
Before joining Wickes, Lisa Jackson held several managerial positions in retail. She worked at Dunelm as Store Manager in Wolverhampton from 2017 to 2018 and briefly in Stafford in 2018. Prior to that, she was the Store Manager at BrightHouse from 2018 to 2020 and at Claire's Inc. for 11 years from 2001 to 2012 in the West Midlands. Her extensive experience in retail management has equipped her with valuable skills in operations and team leadership.
Education and Expertise
Lisa Jackson studied at Dudley College, where she completed NVQ Retail Level 2 and 3, Customer Service Level 3, and Management Level 4 from 1995 to 1997. Additionally, she attended Ellowes Hall, achieving 9 GCSEs while studying Management Information Systems from 1990 to 1995. Her educational background supports her expertise in retail management and customer service.
Achievements in Community Engagement
During her career, Lisa Jackson organized a community outreach event in the West Midlands that successfully increased store foot traffic by 25%. This initiative demonstrates her commitment to community involvement and her ability to drive business results through engagement strategies.
Operational Improvements and Team Leadership
Lisa Jackson has led teams that have achieved significant operational improvements. At Wickes, she led a team that successfully reduced inventory discrepancies by 30% through improved auditing processes. Her focus on operational excellence has contributed to enhanced performance in her roles.