Martin Summerell
About Martin Summerell
Martin Summerell is a Regional Installation Manager with over 31 years of experience in retail management, currently working at Wickes since 2021. He has held various managerial roles in the installation industry and advocates for customer-centric operations and team development.
Work at Wickes
Martin Summerell has been serving as the Regional Installation Manager at Wickes since 2021. In this role, he leads teams of Area Managers and independent installation companies, focusing on kitchen, bathroom, and bedroom installations. His responsibilities include overseeing installation operations and ensuring that customer service remains a priority. He advocates for a customer-centric approach in all operations to enhance service delivery.
Previous Experience in Homebase
Prior to his current role, Martin worked at Homebase as the Divisional Installation Manager for Home Services North from 2007 to 2018. During his 11 years at Homebase, he developed expertise in managing installation services across the North East, contributing to the company's customer service initiatives and operational efficiency.
Career Background in Retail Management
Martin Summerell has over 31 years of experience in retail management. His career includes significant roles such as Store Manager at MFI from 2004 to 2007 and Branch Manager at Dixons Retail from 1994 to 2004. These positions provided him with a strong foundation in retail operations and customer service management.
Education and Training
Martin studied at Thornhill School, which laid the groundwork for his career in retail management. His educational background has contributed to his ability to lead teams and develop effective operational strategies in the installation industry.
Leadership and Team Development
Martin believes in the importance of coaching, developing, and engaging individuals and teams to achieve success. His leadership style focuses on fostering a positive work environment and encouraging continuous improvement for both himself and his team members.