Matt Franklin
About Matt Franklin
Matt Franklin is a Customer Service Assistant currently employed at Wickes and has a background in structural engineering with Jubb. He has over 15 years of experience in customer service and has held various engineering roles since 2013.
Current Role at Wickes
Matt Franklin has been employed as a Customer Service Assistant at Wickes since 2009. With over 15 years of experience in this role, he has developed a strong understanding of customer needs and service delivery in the retail sector. His responsibilities include assisting customers with inquiries, managing transactions, and ensuring a positive shopping experience.
Professional Experience at Jubb
Matt Franklin has held multiple positions at Jubb, a structural engineering firm. He began as an Industrial Placement from 2013 to 2014, followed by roles as a Student Engineer from 2014 to 2016, and as a Graduate Structural Engineer from 2016 to 2019. Currently, he serves as a Structural Engineer, a position he has held since 2019. His tenure at Jubb spans over five years, showcasing his progression within the company.
Educational Background
Matt Franklin completed his secondary education at Ridgeway School, achieving 4 A-Level Passes and 11 GCSE Passes (A*-B) between 2003 and 2010. He furthered his education at Plymouth University, where he studied Civil Engineering and earned a Master’s Degree from 2011 to 2016. His academic background provides a solid foundation for his engineering career.
Previous Employment Experience
Prior to his current roles, Matt Franklin worked at Woolworths Plc as a Sales Assistant for six months in 2008-2009. He also served as a Student Ambassador at Plymouth University from 2012 to 2013. These positions contributed to his customer service skills and experience in various work environments.