Matthew Brennan
About Matthew Brennan
Matthew Brennan is a Customer Assistant at Wickes in West Sussex, United Kingdom, where he has worked since 2016. He has a background in customer service, cash handling, and inventory management, along with a Bachelor's degree in Business and Management from the University of Portsmouth.
Work at Wickes
Matthew Brennan has been employed as a Customer Assistant at Wickes since 2016. Over the course of eight years in this role, he has developed a strong understanding of customer service and retail operations. His responsibilities include managing stock, handling customer complaints, and processing transactions, which demonstrate his ability to work effectively in a fast-paced environment. His tenure at Wickes has allowed him to refine his skills in cash handling and customer interaction.
Previous Experience at Moss Bros
Before joining Wickes, Matthew Brennan worked as a Customer Assistant at Moss Bros from 2014 to 2016. In this role, he gained valuable experience in customer service and retail operations. His responsibilities included assisting customers, managing transactions, and addressing customer inquiries, which helped him build a foundation in the retail industry.
Education and Expertise
Matthew Brennan studied at Chichester College from 2014 to 2016, where he completed A Levels in Business Studies, History, and English Language. He then attended the University of Portsmouth from 2016 to 2019, earning a Bachelor's degree in Business and Management. His educational background has equipped him with knowledge in business principles and management strategies, which he applies in his current role.
Skills in Customer Service and Management
Matthew Brennan has developed strong problem-solving skills through his experience in handling customer complaints, queries, and refunds. His role at Wickes also involves delegating training responsibilities for new employees, which has enhanced his people management skills. Additionally, his experience in cash handling and cashing up tills reflects his financial responsibility and attention to detail.
Academic Background and Achievements
Matthew Brennan completed his secondary education at Ormiston Six Villages Academy, where he achieved 9 GCSEs with grades A*-C from 2009 to 2014. This academic foundation set the stage for his further studies in business and management, contributing to his professional development in the retail sector.