Nicola Preece
About Nicola Preece
Nicola Preece is a Customer Service Team Leader at Wickes in Northampton, England, where she has worked since 2021. She previously held the position of QA Depot Support Team Leader at Howdens for eight years and holds a Bachelor of Science degree in Psychology from the University of East London.
Work at Wickes
Nicola Preece has been serving as the Customer Service Team Leader at Wickes since 2021. In this role, she is responsible for overseeing customer service operations in Northampton, England. Her leadership contributes to enhancing customer satisfaction and streamlining service processes within the company.
Previous Experience at Howdens
Before joining Wickes, Nicola Preece worked at Howdens as the QA Depot Support Team Leader from 2013 to 2021. During her eight years at Howdens, she focused on quality assurance and support, ensuring that depot operations met company standards and customer expectations.
Education and Expertise
Nicola Preece studied at the University of East London, where she earned a Bachelor of Science degree in Psychology. This educational background provides her with insights into customer behavior and team dynamics, which are valuable in her current role in customer service.
Professional Background
Nicola Preece has a solid professional background in customer service and quality assurance. Her experience spans over a decade, with significant roles in both Wickes and Howdens, demonstrating her commitment to enhancing customer experiences and operational efficiency.