Owain Davis
About Owain Davis
Owain Davis is a Duty Manager at Wickes in Caerphilly, Wales, where he has worked since 2021. He holds a degree in Business, Management, Marketing, and Related Support Services from the University of South Wales and has extensive experience in customer service and operations.
Work at Wickes
Owain Davis has been employed at Wickes as a Duty Manager since 2021. In this role, he oversees daily operations and ensures customer satisfaction at the Caerphilly location in Wales. Prior to this position, he worked as a Kitchen Design Assistant at Wickes from 2016 to 2021. His experience in both roles has provided him with a comprehensive understanding of the company's operations and customer service expectations.
Education and Expertise
Owain Davis studied at the University of South Wales from 2018 to 2021, where he focused on Business, Management, Marketing, and Related Support Services. This educational background has equipped him with essential skills relevant to his current role in management and customer service within the retail sector.
Background
Owain Davis has a diverse background in retail and customer service, having worked at Wickes for a total of eight years. His initial role as a Kitchen Design Assistant allowed him to develop skills in customer engagement and product knowledge, which he has applied in his current position as Duty Manager.
Internship Experience
Owain completed an internship with New Directions in the Human Resources department. This experience provided him with insights into company progression and operations, enhancing his understanding of organizational dynamics and employee management.
Customer Interaction Skills
Throughout his career at Wickes, Owain has gained experience dealing with a range of customers in a fast-paced environment. His roles have required him to effectively communicate and respond to customer needs, contributing to a positive shopping experience.