Ritchie Thorn
About Ritchie Thorn
Ritchie Thorn is a customer service professional with extensive experience in various roles across multiple companies in Birmingham, England. He currently works at Wickes and has previously held positions at GO Outdoors, Dunelm, and BMW Group.
Work at Wickes
Ritchie Thorn has been employed at Wickes since 2018, serving in a Customer Service role. This position has been held for six years in Birmingham, England. In this capacity, Thorn is responsible for assisting customers, addressing inquiries, and ensuring a positive shopping experience.
Previous Experience in Customer Service
Prior to joining Wickes, Ritchie Thorn worked as a Customer Service Representative at Dunelm (Soft Furnishings) Ltd from 2013 to 2018 for five years in Birmingham. Thorn also held a similar role at GO Outdoors LTD from 2010 to 2013 for three years. These positions contributed to Thorn's expertise in customer relations and service delivery.
Technical Role at GMI Construction Group PLC
Since 2021, Ritchie Thorn has been employed as an IT Technician at GMI Construction Group PLC in Birmingham. This role involves managing technical support and IT services, contributing to the operational efficiency of the organization. Thorn has been in this position for three years.
Background in Art and Design Education
Ritchie Thorn studied at Bournville Centre for Visual Arts from 2005 to 2008, where he achieved a BTEC Diploma in Art & Design. This educational background provided Thorn with foundational skills in creativity and design. Additionally, Thorn completed secondary education at Shenley Academy & Sixth Form Centre, earning 8 GCSEs from 1996 to 2001.
Experience as a Machine Operator
Ritchie Thorn worked as a Machine Operator at BMW Group for one year from 2003 to 2004 in Longbridge, England. This role involved operating machinery and contributing to the production process, adding to Thorn's diverse work experience.