Shannon B.
About Shannon B.
Shannon B. is a Kitchen and Bath Designer with extensive experience in sales and customer service. Currently employed at Wickes since 2020, Shannon has previously worked at Wren Kitchens and Benchmarx Kitchens & Joinery, and has a background in beauty therapy and makeup artistry.
Work at Wickes
Currently, Shannon B. serves as a Kitchen and Bath Designer at Wickes, a prominent retailer in the home improvement sector. Since joining the company in 2020, Shannon has been involved in designing kitchen and bathroom spaces, utilizing expertise in customer service and design. This role builds on Shannon's extensive experience in the industry, allowing for the application of creative design solutions tailored to client needs.
Previous Experience in Kitchen Design
Before joining Wickes, Shannon B. worked as a Kitchen Designer at Wren Kitchens from 2019 to 2020. This position involved creating functional and aesthetically pleasing kitchen layouts, further enhancing Shannon's skills in design and customer interaction. Prior to that, Shannon was a Business Developer at Benchmarx Kitchens & Joinery for one year, where responsibilities included driving sales and fostering client relationships.
Background in Beauty Therapy
Shannon B. has a background in beauty therapy, having studied at The Bedford College Group. Shannon achieved NVQ Level 2 in Beauty Therapy from 2011 to 2012 and later obtained NVQ Beauty Level 3 from 2012 to 2013. This education provided foundational skills in aesthetics, which complement Shannon's design capabilities in the kitchen and bath sector.
Sales and Customer Service Expertise
With over nine years of experience in sales and customer service, Shannon B. has developed strong interpersonal skills. This expertise is evident from previous roles, including a four-year tenure as a Professional Makeup Artist at MAC Cosmetics from 2014 to 2018. Shannon's ability to connect with clients from diverse backgrounds enhances the overall customer experience in design consultations.
Professional Attributes
Shannon B. is recognized for a keen eye for detail and a positive, can-do attitude. These attributes contribute to a commitment to achieving high standards in work. Shannon enjoys educating clients and building rapport, which facilitates effective communication and understanding of client needs in design projects.