Simon Heath
About Simon Heath
Simon Heath serves as the Operations Manager at Wickes, a position he has held since 2004. He previously worked as a Customer Service Manager at Focus DIY and as a Store Manager at Ryman.
Work at Wickes
Simon Heath has served as Operations Manager at Wickes since 2004. Over the course of his 20-year tenure, he has been involved in various operational initiatives aimed at improving efficiency and customer satisfaction within the organization. His role encompasses overseeing daily operations, managing staff, and ensuring that the company's operational goals are met.
Previous Experience in Retail Management
Before joining Wickes, Simon Heath worked at Focus DIY as Customer Service Manager from 2004 to 2011. In this role, he managed customer service operations and focused on enhancing the customer experience. Prior to that, he spent 10 years at Ryman, where he held the position of Store Manager from 1995 to 2005, overseeing store operations and staff management in various locations.
Education and Expertise
Simon Heath studied at the University of Brighton. His educational background has contributed to his expertise in operations management and customer service within the retail sector. His academic training, combined with extensive practical experience, has equipped him with the skills necessary to excel in his current role.
Career Timeline
Simon Heath's career in retail management spans several years. He began his journey at Ryman in 1995, where he worked for a decade. He then transitioned to Focus DIY in 2004, where he served for seven years. In the same year, he joined Wickes, where he continues to work as Operations Manager.